Terms & Policies

 

New Student Special POLICIES:

Our Introductory Offers are reserved for new clients only. They must be purchased on or before the first date of visit. These specials are limited to 1 per client.

CLASS CANCELLATION POLICY:

If you register for one of our standard classes, and do not show up, we will not charge you, however, we do ask, when possible, to cancel your reservation through MINDBODY as soon as you know you can't make class so we can alert anyone on the wait list.

We do have a cancellation penalty for no-shows/late cancellations for our Aerial classes. If you need to cancel a booked class, you must do this 24 hrs or more before the class start time, otherwise, it will still be deducted from your class pass / drop-in. We have put this policy into place because of the limited space available in each class, and for anyone on the waitlist to be notified with enough time of an opening.

Late Policy:

Late-comers will only be admitted within five minutes of class start times in respect for the other students. If you are a few minutes late, please enter quietly.

REFUNDS:

All class purchases are non-refundable and non-transferable. Workshop purchases can be refunded to your studio account within 48 hours of the event. Cancellations within 48 hours or No Shows to Workshops are forfeited. However, you may transfer your workshop to a friend at any point before the event date.

Memberships:

Memberships are non-transferrable and non-refundable. You may cancel the monthly auto-renew at any time after the 3 month minimum commitment, with a written 30-day notice to process your request. The cancellation request must be emailed to info@oncommongroundyoga.com. The yearly membership may be cancelled in special circumstances such as: moving out of state or due to a medical emergency that limits you ability to participate in physical activities, in which case a partial re-imbursement will be used with valid proof.

WAIVERS & MEDICAL CONCERNS:

All clients must complete and sign our standard release waiver before participating in any classes or events at the studio. We expect that if you have any medical concerns regarding practicing yoga, you have already discussed these concerns with a qualified and licensed doctor.